Business Description
4R business
4R Repair Site Solutions
We are specialists in 4R technology. Our goal is not just to repair broken items, but to find new added value for products and services. With the 4R principles of Repair, Reuse, Reduce, and Recycle in mind, we provide flexible services to address various challenges faced by our customers.
service
Service Introduction
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Product Repair Business
Our experienced technicians promptly and courteously handle repair requests, efficiently resolving product malfunctions and issues. We perform manufacturer repairs using repair parts entrusted to us by manufacturers and address issues sent by customers. With the high level of technical expertise gained from repairs for well-known domestic manufacturers, we provide high-quality and flexible repair services. We also offer one-stop solutions for the storage and logistics of repaired items and repair parts.
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Maintenance Services Business
We offer maintenance services primarily for equipment and industrial machinery manufactured and sold by our clients. We conduct internal training based on work standards, constantly striving to improve our technical expertise. Additionally, we have a call center function within our company, delivering maintenance services with peace of mind from the customer's perspective, with promptness and courtesy as our motto.
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BPO (Business Process Outsourcing) Business
We address all challenges in the aftermarket. For example, secondary sales to outlets, warranty repairs after product sales, and maintenance services for products. We work with our customers to build service schemes. We use CRM systems to properly manage statuses such as products, parts, and progress, aiming to improve services.
